Frequently Asked Questions


  • How do I register?

    Simply click the register button at the top right on any page of our website, fill out the form and submit. You’ll be up and running in no time.

  • Are there any monthly charges?

    No! There are no monthly charges for using NXTSMS, nada, zilch! NXT SMS works on a pay-as-you-go basis. So you only pay for the credits you buy and those credits never expire.

  • How do I buy credits?

    Electronic Funds Transfer (EFT) or Direct Payment. Once proof of payment has been received your account will be credited.


  • Does the 24c include VAT?


  • How much do long text messages cost?

    A standard text message is 160 characters and this costs 21c. You can create a longer message up to 459 characters. Which will cost the same as 3 text messages, 63c. Don’t worry though, there’s a character count when you’re composing a message so you can keep an eye on your costs.

  • How much does a Managed Service cost?

    We tailor-make this service to your specific requirements. Feel free to contact us for more information. Contact us


  • Can I upload my existing contacts?

    Yes, you can upload your contacts from a Text or CSV file. Just ensure that you include all the required fields. Download our template.

  • How many messages can I send?

    As long as you have the credits available you can you send as many messages as you like.

  • How many characters can I send in an SMS?

    One text message is 160 characters of normal text. You can send a longer message up to 459 characters. This is where multiple text messages are joined together to form one long text.

  • What is a long message?

    Long message lets you send an SMS up to 459 characters in length.

  • How do I send a bulk SMS message from my mobile phone?

    Once you have signed up and have bought credits, you can send SMS messages via email using your registered email address and password only.

    1. Add your SMS message and customer numbers to the CSV template.

    2. Attach this file to an email.

    3. Include your NXTSMS password in the subject line

    4. Email to

  • Is there a reseller option?

    Yes there is, please contact us for more information.